Products & Services

Customer Relationship Management solutions

The EMCS Consulting Group offers web-based customer relationship management (CRM) software that provides you with the tools to collect, store and analyse data about your customers.

Using Microsoft Dynamics CRM™, we offer a comprehensive software programme that provides the tools and capabilities needed to create and easily maintain a clear picture of your customer base, from first contact to purchases and after-sales.

Managing your customers well means growing your business profitably. Through our CRM services, you can keep track on when customers were last contacted, the purchases made, status on orders, followups, complaints and information requests.  The software has powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.

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